Privacy Policy

Last Updated: January 2025

Key Squad 502 ("we," "us," or "our") operates as an automotive locksmith service in Louisville, Kentucky. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Contact Information

When you contact us through our website or request services, we may collect:

  • Name
  • Email address
  • Phone number
  • Service location address
  • Vehicle information (make, model, year)
  • Service details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Provide locksmith services and respond to service requests
  • Communicate with you about your service appointments
  • Send service confirmations and updates
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and maintain security

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, sale, or transfer of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Opt-out of marketing communications

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Key Squad 502

Louisville, Kentucky

Phone: (502) 557-1219

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information. We do not sell personal information.